Urgent Care FAQs

Frequently Asked Questions

What is urgent care, and when should I visit The Urgent Care at Vermont?

Urgent care is medical care provided for non-life-threatening conditions that require immediate attention. You should visit The Urgent Care at Vermont for conditions such as minor injuries, illnesses, infections, and other urgent healthcare needs that do not require a visit to the emergency room.

What are the advantages of choosing The Urgent Care at Vermont over other healthcare options?

Choosing The Urgent Care at Vermont offers several advantages, including shorter wait times compared to emergency rooms, convenient walk-in services, extended hours of operation, and a dedicated team of medical professionals who provide personalized care in a comfortable and welcoming environment.

When should I go to Urgent Care vs an Emergency Room?

The Urgent Care at Vermont can provide care for mild symptoms such as fever, cough, vomiting or diarrhea and injuries such as a cut, sprains/strains or broken bones. If you are experiencing the onset of severe pain or symptoms such as difficulty breathing, chest pain, abdominal pain or stroke-like symptoms call 911, or go directly to a hospital Emergency Room.

When should I see Urgent Care vs a Primary Care clinician?

If you are experiencing a mild illness such as a fever, cough, sore throat or sustained an injury that is in need of immediate attention you should go to urgent care. See a primary care provider to gain insight into your overall health status, discuss preventive screenings based on your family history and age, and monitor chronic conditions.

Do I need an appointment to receive care at The Urgent Care at Vermont?

No. While appointments are not required, we encourage you to call ahead or use our online check-in system to reduce potential wait times. *include link to check in/appointment*

Are walk-in patients welcome at The Urgent Care at Vermont?

Yes, walk-in patients are welcome at The Urgent Care at Vermont. We understand that urgent healthcare needs can arise unexpectedly, and we strive to accommodate and provide prompt care to all individuals who visit our clinic.

What types of services are provided at The Urgent Care at Vermont?

The Urgent Care at Vermont offers a wide range of services, including treatment for common illnesses (such as flu, colds, and infections), minor injuries (such as cuts, sprains, and burns), diagnostic tests (such as X-rays and lab work), physical examinations, and more. Our goal is to provide comprehensive and efficient care for various urgent medical needs.

What are the operating hours of The Urgent Care at Vermont?

The Urgent Care at Vermont operates Monday-Friday 9am-7pm, Saturdays 9am-3pm, we are closed on Sundays. We register our last patient 30 minutes prior to closing time.

What insurance plans does The Urgent Care at Vermont accept?

We accept a wide range of insurance plans, including most major PPO, HMO and Medicare plans. However, insurance coverage can vary, so we recommend contacting our clinic or giving your health insurance plan provider a call to verify your coverage and benefits before your visit. The number can be found on your insurance card. *include link to pricing/insurance info page*

How much will the visit cost if I have no insurance?

There is a range of costs for the office visit depending on the complexity of the medical problem. Most non-insured visits will range from $60 to $200. We discount all of our rates for patients without medical insurance. 

Can I visit The Urgent Care at Vermont for non-urgent medical concerns or general check-ups?

The Urgent Care at Vermont primarily focuses on urgent medical needs. For non-urgent concerns or general check-ups, we recommend establishing care with a primary care physician. However, feel free to reach out to our clinic, and we can guide you on the appropriate course of action based on your specific situation.

How long is the typical wait time at The Urgent Care at Vermont?

The average wait time is about 15-30 minutes although this can vary depending on the number of patients and the severity of their conditions. We strive to minimize wait times in order to provide timely care to our patients and thank you for your patience and understanding.

Can I receive prescription medications at The Urgent Care at Vermont?

Yes, our healthcare providers at The Urgent Care at Vermont can prescribe medications when necessary. We have an on-site pharmacy or can provide electronic prescriptions to your preferred pharmacy for your convenience.

Can urgent care refill my medications?

Yes they can. Depending upon the type of medication and the last time it was refilled, your clinicians will discuss options available for a refill, new medication or connecting you with a primary care provider.

What should I bring with me for my visit to The Urgent Care at Vermont?

When visiting The Urgent Care at Vermont, please bring a valid identification document (such as a driver’s license or passport), your insurance card (if applicable), a list of current medications, and any relevant medical records or documentation that may assist in providing comprehensive care.

What kinds of tests can urgent care perform with same-day results?

There are a variety of tests available such as flu, strep throat, and COVID. If you are experiencing pain with urination or STI symptoms the urgent can help with those as well.

Will I receive a follow-up after my visit to The Urgent Care at Vermont?

Depending on your medical condition and the nature of your visit, our healthcare providers may recommend a follow-up appointment or provide instructions for ongoing care. We prioritize continuity of care and will ensure you receive appropriate guidance for your recovery and well-being.

How can I pay my bill?

Easy! You can pay your bill online with our simple, secure payment portal.

How can I contact The Urgent Care at Vermont in case of an emergency?

In case of a medical emergency, please call 911 or proceed to the nearest emergency room. For non-emergency inquiries or to reach The Urgent Care at Vermont, contact us at 323-660-0831. Our staff is available to assist you during our operating hours.

Is there an Urgent Care near me?

If you’re in the Los Angeles area, then yes! Our clinic is conveniently located with easy access off the 101-freeway. We’re located at 1234 N. Vermont Ave, Los Angeles, CA 90029.

How can I contact The Urgent Care at Vermont?

You can give us a call at (323) 660-0831 or you can email us at info@IMDmedicalgroup.com 
You can also visit us at 1234 N. Vermont Ave, Los Angeles, CA 90029